Recent harassment lawsuits show that employers and managers can increase their legal liability if they neglect a harassment complaint and fail to create and/or enforce anti-harassment policies.
Managers must step up and take harassment seriously, but complicating the situation is the difficulty in figuring out what harassment actually is. Most of it is subtle and has taken recent forms which do not easily fit traditional understandings of the idea.
To help address this issue, Harassment for Managers: A New Look examines the recent forms of harassment and shows how supervisors can and should prevent, identify and respond effectively to such phenomena. A vital training update and a reliable compliance guide, the program uses vivid re-enactments to discuss:
- Quid pro quo, tangible employment action, and hostile environment
- Bullying and digital harassment
- Humor, third-party harassment and age-discrimination
- Recognizing the impact of harassment and identifying warning signs
- Managers' responsibilities and obligations
- The need to train and communicate policies
- Handling complaints seriously and effectively
- Conducting investigations fairly
- Interviewing protocols and enforcement.
Added features and benefits of DVD training include:
- A customizable PowerPoint presentation
- Informative training points and bonus material for refresher or training talks
- Video-enriched training organized by learning objectives that facilitates discussion
- A printable Leader's Guide.
During this course you will examine and discuss new manifestations of workplace harassment and how to handle them when they arise. This course outlines a manager's responsibility to prevent harassment; conduct and document training; and create a respectful work environment. It shows how to handle harassment situations fairly and effectively, from interviewing the complainant and the accused, conducting the investigation, interviewing witnesses, following up and enforcing decisions.
- Overview and Objectives
- When is it Harassment?
- Discrimination Laws
- Generations at work
- Bullying in the workplace
- Workplace Digital Harassment
- Using Humor at work
- Third Party Harassment
Handling a Complaint
- Take the complaint seriously
- Investigate Promptly
- Follow Up
- Filing a Complaint with Government Agencies