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Responsible Business Communication

Product Description

In a world where virtually anything scribbled or typed may be considered business-related, it is critically important to follow some basic rules of business correspondence. Failure to do so could result in far-reaching, often unforeseen legal implications. Any email, fax, handwritten note, calendar entry, or even an annotation in the margins can be archived and become part of a communication chain that can cost your company time, money and even its reputation.

Help your employees recognize these risks and educate them on proper writing practices with the help of Responsible Business Communication.

With the lines between formal-informal, personal-business blurring fast, what your employees put in writing can hurt them and your bottom line. Protect your organization and remind them to think twice about what and how they write - online or offline. Responsible Business Communication helps them:

  • Realize that the term "business correspondence" now covers different types of writing, including sticky notes, calendar entries, and annotations in a margin
  • Identify the risks of irresponsible business communication
  • Avoid careless and costly communication mistakes
  • Write with the "Headline Rule" in mind
  • Follow the four attributes of responsible business communication

Added features and benefits of DVD training include:

  • A customizable PowerPoint presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide.

This course was developed to provide learners with some guidelines for communicating responsibly in their organizations and avoiding costly mistakes. By the end of the course, learners will have an understanding of what can be considered business correspondence, rules for responsible communication, and consequences and costs for irresponsible communication.

Introduction

  • Overview and Objectives

It's a Skill

  • What is Business Correspondence?
  • Rules for Responsible Communication
  • Results of Irresponsible Communication

To learn more about our interactive online courseware, visit our DuPont™ eLearning Suite homepage or schedule a free online demonstration.

In a world where virtually anything scribbled or typed may be considered business-related, it is critically important to follow some basic rules of business correspondence. Failure to do so could result in far-reaching, often unforeseen legal implications. Any email, fax, handwritten note, calendar entry, or even an annotation in the margins can be archived and become part of a communication chain that can cost your company time, money and even its reputation.

Help your employees recognize these risks and educate them on proper writing practices with the help of Responsible Business Communication.

With the lines between formal-informal, personal-business blurring fast, what your employees put in writing can hurt them and your bottom line. Protect your organization and remind them to think twice about what and how they write - online or offline. Responsible Business Communication helps them:

  • Realize that the term "business correspondence" now covers different types of writing, including sticky notes, calendar entries, and annotations in a margin
  • Identify the risks of irresponsible business communication
  • Avoid careless and costly communication mistakes
  • Write with the "Headline Rule" in mind
  • Follow the four attributes of responsible business communication

Added features and benefits of DVD training include:

  • A customizable PowerPoint presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide.
Quantity:
Length:
SKU: POI019

Other Details

RUNTIME:
20
STRDVDENG:
POI019-STR-ENG/HR/
STRDVDSPN:
POI019-STR-SPN/HR/
STRINTENG:
POI019-INT-ENG/HR/