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Service Reps: A Day In The Life

Product Description

Field service workers represent their employers in the community. Constantly outdoors, they are at risk from vehicle trouble, adverse weather conditions and pesky bugs and critters that can cause disease. But with this highly practical program, they can be well-informed on and thus well-shielded from the daily and attendant dangers of the job.

  • Starting off
  • Working conditions
  • Vehicle safety
  • Checking equipment
  • Bugs and animals
  • Dealing with people
  • Ending the shift

Added features and benefits of DVD training include:

  • A customizable PowerPoint presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards.

Field service workers represent their employers in the community. Constantly outdoors, they are at risk from vehicle trouble, adverse weather conditions and pesky bugs and critters that can cause disease. But with this highly practical handbook they can be well-informed on and thus well-shielded from the daily and attendant dangers of the job.

  • Starting off
  • Working conditions
  • Vehicle safety
  • Checking equipment
  • Bugs and animals
  • Dealing with people
  • Ending the shift

While the number of pages varies, most handbooks are 16 pages in length and include a tear-out quiz.

Handbooks must be purchased in packs of 10. When ordering, enter the number of packs you would like to purchase. For example, if you would like to order 50 handbooks, enter "5" in the quantity field.

Quantity discounts are available for orders of 10 or more packs. Call 1-877-262-7825 for more information.

This course deals with the everyday tasks and challenges that field service workers face on the job, and it gives them the tools they need to stay safe. It demonstrates good vehicle safety and outlines safe driving tips. Service Reps: A Day In The Life illustrates the different work conditions your service reps may face due to the weather. It also explains how they can work safely around insects and animals and how to interact with customers. Finally, this course gives the basics on how to take care of themselves, prevent blisters and avoid sunburn while at work.

Starting Off

  • Vehicle Safety Guidelines and Proper Equipment

Dealing with Work Conditions, Bugs and Animals

  • Staying Safe in Different Work Conditions
  • Working around Bugs and Animals

Dealing with People and Ending the Shift

  • Customer Service
  • Vehicle Cleanup, Checking Blisters and Sunburn

To learn more about our interactive online courseware, visit our DuPont™ eLearning Suite homepage or schedule a free online demonstration.

Quantity:
Length:
SKU: SVR000

Other Details

FORMAT:
ESX
RUNTIME:
23
STRINTENG:
SVR000-INT-ENG/SE/