Treat your customers like a guest in your home! That's the message behind this hilarious, updated edition of classic bestseller. We all know how to take care of a guest in our home: we welcome them, we take care of their needs, we thank them for coming and we invite them back. A guest at work is no different. It's that simple and that important.
The fortunes of any business rise and fall based upon the level of service it delivers to its customers. No matter how large or complex an organization may be, great service usually comes down to one employee, serving one guest, one day at a time.
The Guest training video is a training comedy that will forever change the way your employees view their customers, their guests, by reminding them that everything we need to learn about delivering great customer service, they already know.
The Guest 2E - 15:20 minutes
What makes The Guest 2E stand out from other customer service training programs is its memorable approach to the simple yet profound message: treat your customers like guests in your home.
The Guest - classic version - 14 minutes
The original version of The Guest is also included on the English version DVD for those prefer the original award-winning program.
Languages available: Cantonese, Danish (subtitles), English, French Canadian, Hebrew (subtitles), Portuguese (subtitles), Spanish, Traditional Chinese (subtitles)
Produced by Media-Partners
Purchase package includes:
- The Guest 2E video
- The Guest original video
- Expanded Leader's Guide on CD-ROM
- Set of reproducible handouts on CD-ROM
- Customizable PowerPoint presentation on CD-ROM
- The Guest video pocket cards