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Who Cares?

Product Description

A customer once said that "Customer service just isn't what it used to be." Don't think so? Prove her wrong with this program. Beef up your service system with four simple yet critical cornerstones of excellent customer service. Gain an advantage over your competitors by showing your customers that you DO care.

  • Greet the customer
  • Respect the customer
  • Listen to the customer
  • Really help the customer!

Who Cares? We do! And so do you!

Added features and benefits of DVD training include:

  • A customizable PowerPoint presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide.

A customer once said that "Customer service just isn't what it used to be." Don't think so? Prove her wrong with this course. Beef up your service system with four simple yet critical cornerstones of excellent customer service. Gain an advantage over your competitors by showing your customers that you DO care. - Greet the customer - Respect the customer - Listen to the customer - Really help the customer! Who Cares? We do! And so do you!

Customer Service Today

  • The Facts

Customer Expectations

  • Greet Me
  • Respect Me
  • Listen to Me
  • Really Help Me

Customer Challenges

  • Handling Difficult Customers

To learn more about our interactive online courseware, visit our DuPont™ eLearning Suite homepage or schedule a free online demonstration.

Reinforce the importance of customer service with your employees by hanging this poster. Who cares? You do!

18"x24" laminated color.

Quantity:
Length:
SKU: CUS042

Other Details

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