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Supervisor Development Training

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Managing People Through Change (French Canadian)

Change can be tough, bewildering or disorienting for your employees. Make sure that your managers possess the vital skills to ease the company through any rough transition. In this program, they will examine four...
Supervisor On The Scene: Coaching For Performance

From Little League to professional sports, coaches lead their teams, motivating them to perform at their best. This, essentially, is what supervisors do at work, helping people gain the skills and knowledge to perform a...
Supervisor On The Scene: Teamwork

Everybody approves of teamwork, but developing and sustaining it on a day-to-day basis is a huge organizational challenge. With differences in attitude, skill levels, expectations, and work ethic, how can leaders, managers,...
Supervisor On The Scene: Training Job Skills

A lot of times, workers can be passive about training - something they have to receive. Thus, most of the time they just want it to be over with. But if you can make it feel like it's something they have ownership of, it...
Supervisor On The Scene: Meeting Effectiveness

Meetings are an inevitable part of virtually every working environment. But many employees associate "meeting" with "the hardest thing in the universe." So how can supervisors ensure that meetings are conducted in the right...
Supervisor On The Scene: Decision Making

Supervisors are paid to make decisions, and they need to be good at it because their choices affect employees and the organization's bottom line. Good leaders must be consistent in their decisions and must make them as...
Supervisor On The Scene: Conflict Resolution

Conflict can be an ominous word, but there's really nothing scary about it. Conflict happens anywhere that needs and wants meet resistance. These needs can be as fundamental as staying alive or competing for resources like...
Supervisor On The Scene: Communication

Classrooms, marriages, the public sector, and the workplace - there's no place where we don't seem to need more and better communication. It is a big part of our success in anything, including business and leadership. But...
Care & Candor: Making Performance Appraisals Work

When managers use care, candor and collaboration during a performance appraisal, they empower employees to succeed. Strengthen your relationships with your employees and improve company productivity with this program, which...
Looking Forward: Your Performance Appraisal

Both manager and employee dread performance appraisal meetings. And their fear unfortunately hampers their abilities to take advantage of the invaluable opportunity to learn, grow and increase motivation. But through this...
40 Hours: Invest In Yourself

40 hours a week. At the very least, that's how much time your employees spend at work. It's one-third of their waking hours, which is quite a lot. With such an "investment," it's only just they reap the rewards, be more...
Documenting Discipline 2

An employee not up to par with your standards? Get a fair and consistent way to deal with substandard performance and behavior. Have the proper documentation, avoid the courts, and win any lawsuits that cannot be avoided...
Learn To Lead: Lessons With Captain "Sully" Sullenberger

"People can learn the skills to be a leader," says Captain Sullenberger in this new program, "and they don't need formal titles to be one. In fact, just about every person is a leader in some area of their life." Help...
Time Management: A Productivity Plan

Time is gold. Save it. Apply these time-management methods that can only minimize stress and boost productivity. Identifying time-wasters Goal setting Communicating effectively Added features and benefits of DVD training...
Legal & Effective Performance Appraisals

Performance appraisals are necessary. They open up a two-way collaboration and communication between management and staff. They also pave the way for better employee performance and greater understanding. But they also...
Not Just Another Meeting

If your supervisors have trouble keeping track of performance appraisals and making them productive, then this program is for you. They can listen in on ten videotaped performance appraisals that go off track, pause the...
We've Got To Stop Meeting Like This!

Carl, the long-winded accountant, is facilitating, but his audience and colleagues are far from listening to him. One is yawning, another is composing grocery lists, and still another is thinking of how to bail out. Carl's...
Let's Talk! Performance Feedback

Performance appraisals are central to a team's success. Every member needs either recognition for a job well-done or guidance on how to improve his or her performance. Either way, take the time to talk to your employees and...
Love 'Em Or Lose 'Em: Employee Retention

Apply this program's 26 A-Z strategies to keep your organization's top-calibre talent. After all, they are the heart and soul of your operations. They are the stars that you cannot afford to lose, the ones your competitors...
Leadership: Reach For The Stars

In this innovative program, Apollo 11 astronaut Buzz Aldrin explains that everyone can become a consistent and effective leader by inculcating the right characteristics and behaviors. Reach for the stars and achieve success...
Legal & Effective Interviewing 2: The Right Questions

The interview process is not a random exchange between an employer and a prospective employee. It has rules and legal dimensions, and to neglect them is to invite lawsuits and to miss out on the best hires. Get a thorough,...

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